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🧡 Welcome to the World of PACHE

- where every piece is more than an accessory; it becomes a silent co-creator of your style.

Our craft is a dialogue between the artisan and the material, where it meets the soul. In our family workshop, we don’t create "the perfect bag for everyone" - we create the aesthetics of everyday moments worth cherishing, pieces that become an extension of you...

Meet the Soul of Pache

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Voice of Pache

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What's New

Let’s Clarify!

Where are your products made?

Every Pache piece is handmade in our family workshop in Ukraine. We don’t outsource production - each item goes through our own hands.

In the future, we plan to open a workshop in the U.S. as well, but only when we figure out how to stay personally involved in every step.

How long does production and delivery take?

We craft each item after it’s ordered. It usually takes 1-2 business days, but we ask for up to 5 business days just in case.

Shipping is done via international postal services from Ukraine.

Estimated delivery times:

  • USA & Canada: 9-21 days (95% arrive in 9–14 days)
  • Europe & UK: 7-21 days (98% arrive in 9-14 days)
  • Other countries: depends on the region

Once shipped, we’ll send you a tracking number.

Please note: while delays are rare, we cannot be held responsible for potential disruptions on the part of the shipping provider.

Is shipping free on all orders?

Yes. No minimums, no fine print. Free international shipping on everything - even when it’s not in our favor. It’s part of how we do things (for now!).

Can I request custom changes to an item?

We’re happy to consider small adjustments like color options or personalization. Please reach out before placing your order to see what’s possible: contact us.

We’re also working on adding engraving options - sign up for our newsletter to be the first to know when it's live.

Can I return or exchange an item?

Sure thing. You can return or exchange items within 14 days of receiving your order. See the full policy here.

Will I have to pay import duties?

In the U.S., orders under $800 are duty-free. In many other countries, small parcels go through without extra fees. Still, we recommend checking the rules in your country. If you’re unsure - we’re happy to help: contact us.

My order is a gift. Will it include an invoice?

We don’t include paper invoices inside the box - just let us know at checkout.

Some countries require the shipment’s value to be listed on the outer label - nothing we can change there, but we hope it won’t ruin the surprise!

How do I care for leather products?

Our leather has a smooth, sanded surface that’s easy to care for. Just wipe it gently with a dry or slightly damp cloth if needed. Avoid excess moisture and don’t crush the item during storage to keep its shape.

Why choose Pache?

We don’t chase trends or mass production. We make pieces with meaning - for people who value simplicity, quality, and quiet beauty.

In every stitch, every curve of leather - there's our time, our hands, and our care for you. It's more than just an accessory. It’s something close.